At Divasdetail, operated by Trendora Firm, we strive to provide a smooth and hassle-free shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Trendora Firm, while “you,” “your,” and “user” refer to our valued customers. This Shipping and Delivery Policy explains the terms and conditions related to the shipment of products purchased through our platform. By placing an order on Divasdetail, you agree to the provisions outlined below.
We currently ship orders to all pin codes within India. At present, international shipping services are not available.
Orders are generally processed within 1–2 business days from the date of order confirmation, excluding weekends and public holidays.
Once processing is complete, a confirmation email containing order details will be sent to you.
Standard delivery usually takes between 3–8 business days, allowing us to deliver your fashion selections efficiently.
If a delivery attempt is unsuccessful due to reasons such as an incorrect address, recipient unavailability, or refusal to accept the shipment, the package will be returned to our warehouse. Customers may request a re-delivery in such cases.
If your order is received in a damaged condition, please contact our customer support team within 48 hours of delivery and provide photographic evidence.
In the event that a shipment is lost during transit, we will arrange a replacement or issue a refund after confirmation with our courier partner.
For any questions or concerns related to shipping and delivery, please contact us at: trendorafirm@gmail.com
We appreciate your trust in us and look forward to offering you a reliable and seamless delivery experience.
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